Privacy policy

J Clean Privacy Policy

Effective Date: 03.12.25
Contact: [email protected]

J Clean (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information.

 
1. Information We Collect
We may collect:

Contact details: name, email, phone, business address
Business information: size, cleaning requirements, consultation notes
Payment information: securely processed via our payment provider
Website usage data: IP address, browser type, pages visited
 
2. How We Use Your Data
We use your information to:

Provide and manage our cleaning services
Communicate about bookings, consultations, and service updates
Tailor packages to your business needs
Improve our website and services
Comply with legal obligations
We only process data when we have a legal basis, such as consent, contractual necessity, or legitimate interest.

 
3. Marketing Communications
If you opt in, we may send you marketing emails about our services. You can withdraw consent at any time by clicking “unsubscribe” in emails or contacting us at [email protected].

 
4. Cookies
Our website uses cookies to improve your experience:

Essential cookies: required for website functionality
Analytical cookies: help us understand website usage
You will see a cookie consent banner on your first visit. You can accept or reject non-essential cookies and manage your preferences in your browser settings.

 
5. Sharing Your Data
We do not sell your data. We may share it with:

Trusted service providers (e.g., payment processors)
Legal authorities, if required by law
All third parties are contractually required to protect your data.

 
6. Your Rights
You have the right to:

Access your personal data
Correct or update inaccurate data
Request deletion of your data
Restrict or object to processing
Withdraw consent at any time
To exercise your rights, contact [email protected].

 
7. Data Retention
We keep your data only as long as necessary to provide services, comply with legal obligations, or resolve disputes, usually 12 months.

 
8. Security
We implement technical and organisational measures to protect your data from unauthorised access, disclosure, or destruction.

 
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on our website.